Explaining complex subjects
Technical, scientific and regulated content turned into learning people can follow and use.
- Bespoke e-learning
- Interactive explainers
Independent learning and communications expertise since 1996
Complex subjects.
Clear learning.
Harlequin creates bespoke e-learning, training materials and the awareness communications that surround them — so key messages land, and people and businesses can move forward.
Thirty years of experience.
A fresh approach to every brief. 1996–2026.
A fresh approach to every brief. 1996–2026.
Some of the organisations we’ve worked with
Selected work
Learning that makes the difficult feel doable.
A recent project: the challenge, what we did, and what changed as a result.
What we help with
Learning, and the communications that make it land.
Every project starts with the change you need to see. Then we choose the right mix of learning and communications — not the other way round.
All servicesIntroducing new systems
Practical support that helps people get confident with new tools, faster.
- Simulations
- How-to guides and videos
Communicating change
Awareness communications that explain what is changing, why it matters and what each audience needs to do.
- Awareness campaigns
- Manager briefings
- Explainer videos
Practical learning resources
Workbooks, job aids and facilitator materials that keep working long after launch.
- Training materials
- Performance support
One joined-up approach
A course nobody hears about doesn’t change anything.
So we design the messages around the learning too — one consistent voice from the first announcement to the last reminder.
Before
Build awareness
Explain what is changing and why it matters, so people arrive ready and willing to learn.
- Launch messages
- Teaser emails
- Intranet articles
- Posters
- Manager briefings
- Short videos
During
Deliver the learning
Engaging, practical learning that turns key messages into understanding and confident action.
- Bespoke e-learning
- Simulations
- Workshops
- Training materials
After
Make it stick
Keep the messages alive once the course is complete, so the change becomes everyday practice.
- Reminders
- Job aids
- Short refreshers
- Follow-up comms
Need just one part? That’s fine too. Many clients come to us for a course, a campaign or a single explainer — and we bring the same care to each.
How we work
A clear process, agreed up front.
You always know what happens next, who reviews what, and when it will be delivered.
01
Discover
We get to grips with your subject, audience and goals, and agree scope, timings and reviewers.
02
Design
A storyboard or prototype you can react to early, before significant build effort is spent.
03
Develop
We build in Rise, Storyline or the right format for you, with accessibility designed in.
04
Review & deliver
Structured review rounds, LMS testing and a clean handover — on the date we agreed.
The experience behind the work
Three decades of change. The same focus on clarity.
Harlequin has worked through every shift in workplace learning and communications since 1996 — from classroom packs and CD-ROMs to responsive e-learning, video, digital campaigns and AI-assisted production.
That experience means we know which new approaches genuinely help learners and which are passing fashions. And because we are independent, you work directly with the people doing the thinking and the making.
1996Harlequin founded
2000sEarly e-learning and CBT
2010sResponsive, mobile-ready courses
TodayInteractive, video and AI-assisted learning
Insights
Thinking on learning and communications.
Why your e-learning needs a launch campaign
A brilliant course that nobody hears about changes nothing. Here’s how a little awareness work before launch can transform take-up and impact.
Read the articleExplaining technical subjects to non-specialists: five things that work
How to turn dense, expert content into learning people can follow and use, without losing the accuracy your experts care about.
Read the articleWhat 30 years of workplace learning has taught us
The tools have changed beyond recognition since 1996. What makes learning work hasn’t.
Read the articleClient view
“John is very professional and enjoyable to work with. Patient, talented and flexible! He worked for us on many e-learning modules and he always delivered quality and personalised content in a timely manner. Highly recommend.”Kandice Bandula Kalwoda, Global Growth Academy Program Manager, Sodexo
Got a complex subject or a change to communicate?
Tell us what you need people to understand or do differently. We will come back with honest advice on the right mix of learning and communications to get there.
Prefer email? john.lawton@harlequinsolutions.com